Summary: 9995 bet never sells your personal data. We only use the information necessary to improve our services and meet legal obligations.
9995 bet (hereinafter referred to as "we", "us", or "the Platform") has established this Privacy Policy so you understand how we handle your information. This policy applies to our website, mobile application, and all other digital services.
By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with this policy, please discontinue using our services and contact our support team with any questions.
9995 bet is committed to upholding international data protection standards as well as applicable local laws. Our Privacy Policy is reviewed and updated on a regular basis.
9995 bet collects two types of data: information you provide directly, and data collected automatically while you use the platform.
Information Provided Directly by You
- Identity Information: Full name, date of birth, nationality
- Contact Details: Mobile number, email address, residential address
- Identity Verification: Copy of national ID card, passport, or other government-issued documents
- Financial Information: Payment method details and transaction history
- Account Information: Username, password (encrypted), security questions
- Communication Records: Support chat history
Automatically Collected Information
- Device Information: IP address, device type, operating system, browser version
- Usage Data: Pages visited, session duration, click patterns
- Location Data: Approximate Geographic Location (derived from IP)
- Cookies & Tracking: First-party and third-party cookie data
| Data Type |
Reason for Collection |
Legal Basis |
| Identity Information |
Account Verification & KYC |
Legal Obligation |
| Financial Information |
Transaction Processing & Fraud Prevention |
Contract Fulfillment |
| Usage Data |
Service Improvement |
Legitimate Interest |
| Contact Information |
Customer Support & Promotions |
Consent |
9995 bet uses your data only for specific, legitimate purposes. We never use your information for anything excessive or unrelated to your experience.
- Account Management: To verify registration, secure login, and protect your account.
- Transaction Processing: To process deposits, withdrawals, and bonus payouts accurately and without delay.
- Identity Verification (KYC): To meet applicable legal obligations and prevent fraud.
- Customer Support: To promptly resolve your complaints, questions, and issues.
- Service Improvement: To enhance and personalize your experience on the platform.
- Promotional Communications: To send you relevant offers and updates, with your consent.
- Security Monitoring: To detect and prevent suspicious activity.
- Legal Compliance: To meet regulatory authority requirements.
You can unsubscribe from promotional emails or SMS at any time. This will not affect your core account services in any way.
The 9995 bet website and app use cookies to improve your experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: To remember your preferences, such as language and theme settings.
- Analytics Cookies: To collect site usage statistics and improve our services.
- Marketing Cookies: To show you relevant ads, only with your consent.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
9995 bet never sells or rents your data. However, your information may be shared with specific third parties in the limited circumstances outlined below:
- Payment Providers: Only the financial information necessary to process transactions is shared with bKash, Nagad, Rocket, and partner banks.
- Identity Verification Service: Approved third-party providers are used to complete the KYC process.
- Technology Partners: Trusted partners for server hosting, cloud storage, and security services.
- Legal Authorities: When required to disclose information under a court order or government directive.
Strict Policy: All third-party partners are contractually required to comply with our privacy standards and may only use your data for the specified purposes.
9995 bet uses industry-leading technology to keep your data secure. Our security infrastructure is continuously monitored.
- SSL/TLS Encryption: All data transferred between you and our servers is protected with 256-bit encryption.
- Password Hashing: Your password is never stored in plain text – only an encrypted hash is kept.
- Two-Factor Authentication: OTP verification is required for account login and high-value transactions.
- Firewall & DDoS Protection: Advanced technology to prevent server attacks and unauthorized access.
- Regular Audits: Regular security audits conducted by independent cybersecurity experts.
- Data Backup: All data is regularly backed up and stored securely at an offsite location.
Data Retention Period
We do not retain data beyond what is necessary. Financial records may be kept for up to 5 years after account closure in accordance with legal obligations. All other data is deleted within 12 months of account closure.
9995 bet respects your rights regarding your personal data. Your key rights are outlined below:
Right to AccessYou may request access to the personal information we hold about you at any time.
Right to RectificationTo correct inaccurate or incomplete information, please submit a request to our support team.
Right to ErasureYou may request deletion of your data unless we are required to retain it by law.
Right to Restrict ProcessingIn certain circumstances, you can request that the processing of your data be restricted.
Right to Data PortabilityYou may request an export of your data in a commonly used, portable format.
Right to ObjectYou may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, contact our support team via email or live chat. We will respond to your request within 30 business days.
9995 bet is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process data from minors.
- Age is verified by confirming date of birth at the time of registration.
- If we have inadvertently collected data from a minor, it will be deleted immediately and the associated account will be suspended.
- If you believe your child's information may be held by us, please contact us immediately.
To Parents & Guardians: If you believe your child is attempting to access the 9995 bet platform, please contact us immediately. We will take the necessary action without delay.
9995 bet may update this Privacy Policy from time to time to reflect changes in applicable law, technology, or our services.
- We will notify you of any significant changes via email or through the platform before they take effect.
- The date of any changes will always be reflected in the "Last Updated" date at the top of the page.
- Continued use of our services after any changes have been made will be considered acceptance of the updated policy.
- You can stay up to date with the latest policy by visiting this page regularly.
If you have any questions, requests, or complaints regarding this privacy policy, please reach out to our dedicated privacy team:
- Email: support@9995bet.im
- Live Chat: Log in to the platform and click the chat icon at the bottom right
- Response Time: Email responses within 48 hours; Live Chat average response time of 2 minutes
We are always committed to protecting your privacy and take any concerns you may have seriously.